Privacy and TCR Policy for Salt Lake City Corporation – Fire Department
Effective Date: September 1, 2024
1. Introduction
Welcome to Salt Lake City Corporation – Fire Department (“we,” “us,” or “our”). We are committed to protecting our and visitors privacy and security. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://fire.slc.gov (the “Site”). By using our site, you agree to collect and use information according to this policy. Please do not use the site if you do not agree with our practices.
This Privacy Policy also incorporates how we collect, use, and protect your information in compliance with the Transparency, Consent, and Responsibility (TCR) framework.
2. Email, SMS, and TCR Terms and Conditions
EMAILS: You may opt in to receive email communications from us via our newsletter signup form located on the main page of our website. You may opt out of receiving newsletters or promotional emails from us by following the unsubscribe instructions included in these emails.
TEXT/SMS/MMS: We never send unsolicited text messages. We only send text messages to individuals who communicate with us first. If you communicate with Salt Lake City Corporation – Fire Department via text messaging, you can expect to receive a reply within a reasonable period of time, depending on the nature of the inquiry. By texting Salt Lake City Corporation – Fire Department at 801-550-0121, you agree to receive messages from Salt Lake City Corporation – Fire Department. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://fire.slc.gov/privacy/ to see our privacy policy and Terms of Service.
We do not share, trade, or otherwise transfer your phone number or consent to receive SMS messages with any third party, except when the law requires it, such as to comply with a subpoena, court order, or other legal processes.
3. Information We Collect
We may collect the following types of information on this website and our public inquiry form:
4. Google Analytics may be in use on this website.
Google Analytics is a resource used to gather pieces of information about the traffic to this website. These pieces of information can tell a website owner how visitors move through the site. Website owners then use this data to make improvements to their website to increase a visitor’s positive experience.
This information is collected anonymously. Using Google Analytics, first-party cookies collect visitor data, such internet protocol (IP) addresses, browsers and operating systems; however, does not identify any individual. This process occurs because cookies automatically send a file to a computer’s hard drive that stores data, like the time of day a visitor came to this site, first-time or repeat visitors and what website the visitor was on just prior to reaching this site. A website owner can review this data in reports that inform the owner if the website is performing at an optimal level or if updates need to be made.
If you would like to opt out of Google Analytics, you may do so without interrupting how you are able to view this website.
5. How We Use Your Information
We may use the information we collect for the following purposes:
Although a phone number is included in our contact form, it is only used to place clarifying phone calls as needed. We never use the information you provide in this manner to send you SMS communications.
6. Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at slcfiretech@slc.gov or through other options described in greater detail below.
Agreement to receive text messaging: By sharing your mobile number, you agree to be contacted by Salt Lake City Corporation – Fire Department via text (SMS, MMS, and other generally accepted protocols). The nature of text communications will be restricted to the business relationship between us including responses to constituent inquiries, and providing news media follow-up information.
7. Data Security
We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us at:
Salt Lake City Corporation – Fire Department
PO BOX 145451
Salt Lake City, UT 84114-5451
This policy is intended to inform you of your rights and our practices regarding your privacy. If you have any concerns, we are here to help.
